Repair Information

Repair price is for reference only and is subject to the price of the service center.


  • iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues
  • iPhone 11 Display Module Replacement Program for Touch Issues
  • AirPods Pro Service Program for Sound Issues
  • iPad Air (3rd generation) Service Program for Blank Screen Issue
  • 13-inch MacBook Pro Display Backlight Service Program
  • Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro
  • Model Cracked screen
    (Out of Warranty)
    Other damage
    (Out of Warranty)
    Battery replacement
    iPhone 14 Pro Max $3,249 $5,449 $729
    iPhone 14 Pro $2,579 $5,249 $729
    iPhone 14 Plus $2,579 $4,699 $729
    iPhone 14 $2,139 $4,329 $729
    iPhone 13 Pro Max $2,579 $4,699 $659
    iPhone 13 Pro $2,139 $4,329 $659
    iPhone 13 $2,139 $3,479 $659
    iPhone 13 mini $1,769 $3,129 $659
    iPhone 12 Pro Max $2,579 $4,699 $659
    iPhone 12 Pro $2,139 $4,329 $659
    iPhone 12 $2,139 $3,479 $659
    iPhone 12 mini $1,769 $3,129 $659
    iPhone 11 Pro Max $2,579 $4,699 $659
    iPhone 11 Pro $2,139 $4,329 $659
    iPhone 11 $1,569 $3,129 $659
    iPhone XS Max $2,579 $4,699 $659
    iPhone XS $2,139 $4,329 $659
    iPhone X $2,139 $4,329 $659
    iPhone XR $1,569 $3,129 $659
    iPhone 8 Plus $1,329 $3,129 $499
    iPhone 8 $1,169 $2,739 $499
    iPhone 7 Plus $1,329 $2,739 $499
    iPhone 7 $1,169 $2,449 $499
    iPhone 6s Plus $1,329 $2,579 $499
    iPhone 6s $1,169 $2,339 $499
    iPhone 6 Plus $1,169 $2,579 $499
    iPhone 6 $1,029 $2,339 $499
    iPhone SE (2nd Gen) $1,029 $2,089 $499
    iPhone SE $1,029 $2,089 $499
    AppleCare+ repair fee
    All eligible iPhone model $228 $788
    Model AppleCare+ repair fee Out of Warranty Battery replacement
    iPad Pro 12.9 inches (6th Gen) Wi-Fi $348 $5,899 $1,476
    iPad Pro 12.9 inches (6th Gen) Wi-Fi + Cellular $348 $6,249 $1,476
    iPad Pro 12.9 inches (5th Gen) Wi-Fi $348 $5,899 $1,031
    iPad Pro 12.9 inches (5th Gen) Wi-Fi + Cellular $348 $6,249 $1,031
    iPad Pro (12.9 inches,3rd/4th Gen) $348 $5,109 $1,031
    iPad Pro 12.9 inches (1st/2nd Gen) $348 $4,719 $1,031
    iPad Pro 11 inches (4th Gen) Wi-Fi $348 $4,329 $1,258
    iPad Pro 11 inches (4th Gen) Wi-Fi + Cellular $348 $4,719 $1,258
    iPad Pro 11 inches (3rd Gen) Wi-Fi $348 $4,329 $1,031
    iPad Pro 11 inches (3rd Gen) Wi-Fi + Cellular $348 $4,719 $1,031
    iPad Pro (11 inches,1st/2nd Gen) $348 $3,929 $1,031
    iPad Pro (10.5 inches) $348 $3,539 $1,031
    iPad Pro (9.7 inches) $348 $2,969 $1,031
    iPad Air (5th Gen) Wi-Fi $348 $3,309 $1,031
    iPad Air (5th Gen) Wi-Fi + Cellular $348 $3,599 $1,031
    iPad Air (4th Gen) $348 $3,309 $1,031
    iPad Air (3rd Gen) $348 $2,969 $1,031
    iPad (10th Gen) $348 $2,513 $1,031
    iPad (10th Gen) Wi-Fi + Cellular $348 $2,888 $1,031
    iPad (5th Gen - 9th Gen) $348 $1,999 $883
    iPad mini (6th Gen) Wi-Fi $348 $2,740 $1,031
    iPad mini (6th Gen) Wi-Fi + Cellular $348 $3,106 $1,031
    iPad mini (5th Gen) $348 $2,365 $1,031
    iPad mini (4th Gen) $348 $2,365 $1,031

    Appointment and Tracking

    Apple Repair Appointment

    Service Location

    Maintenance and delivery sites are located in the New Territories, Kowloon, Hong Kong


    Apple Authorized Service Provider
    Telecom Digital SUN Mobile drop-off/point of sale
    Apple
    Authorized Dealer Repair Station

    【Only for this customer】
    booking
    Appointment required No appointment required No appointment required
    Service scope
    All Apple products iPhone iPhone、iPad、iPod、Apple Watch and its accessories
    Proof of Purchase
    Proof of Purchase are required
    Turnaround time
    Apple Authorised Service Provider:
    Most repair provide same-day repair service
    Telecom Digital SUN Mobile Drop-off Point and Apple Authorised Reseller Drop-off Point:
    About 3-5 working days
    Accessibility services
    PHAB restrooms/hallway
    iPad ready for assist
    Guide Dog welcomed
    Contact shop for details
    Apple Authorized Service Provider
    booking
    Appointment required
    Service scope
    All Apple products
    Proof of Purchase

    Proof of Purchase are required
    Turnaround time
    Apple Authorised Service Provider:
    Most repair provide same-day repair service
    Accessibility services
    PHAB restrooms/hallway
    iPad ready for assist
    Guide Dog welcomed

    Telecom Digital SUN Mobile drop-off/point of sale
    booking
    No appointment required
    Service scope
    iPhone
    Proof of Purchase

    Proof of Purchase are required
    Turnaround time
    Telecom Digital SUN Mobile Drop-off Point and Apple Authorised Reseller Drop-off Point:
    About 3-5 working days
    Accessibility services
    Contact shop for details

    Apple
    Authorised Reseller drop off point

    【Only for their customer】
    booking
    No appointment required
    Service scope
    iPhone、iPad、iPod、Apple Watch and its accessories
    Proof of Purchase

    Proof of Purchase are required
    Turnaround time
    Telecom Digital SUN Mobile Drop-off Point and Apple Authorised Reseller Drop-off Point:
    About 3-5 working days
    Accessibility services
    Contact shop for details
    Location and address Product coverage booking Telephone Number Business Hour

    All Apple products

    iPhone

    iPad

    iPod

    Apple Watch

    Accessories

    Contact us

    Welcome to contact Apple Authorised Service Provider


    Service Center Address:Room 1205-06, 12/F, Ginza Plaza, No. 2A-2H, Sai Yeung Choi Street South,, Mongkok, Kowloon, Hong Kong

    Office hours:Monday to Saturday, 11am to 8pm, closed on Sundays and public holidays

    Email:apple.help@tso.cc

    Telephone:2332 3020